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With SEAMS’ expertise and technology, electricity companies can improve service levels, control the risk they carry, and control down costs, maximising the gap between revenue and costs. Electricity companies are under increasing regulatory pressure to improve service levels: to reduce Customer Minutes Lost. The industry faces ongoing challenges to:

• Effectively balance CAPEX and OPEX
• Optimally deploy discretionary and non-discretionary spend
• Maintain critical assets to optimum effect
• Optimally maintain and renew assets
• Achieve operational excellence

Through the deployment of the WiLCO technology, SEAMS ensure that electricity companies can:

• Outperform targets at least cost to maximise profit, optimally targeting and balancing CAPEX and OPEX
• Model customer interruptions (CI) and Customer Minutes Lost (CML), linking these directly to
  • Asset and operational performance
  • Asset deterioration
  • Network configuration
  over multiple time periods (configurable)
• Ensure significantly enhanced reporting tools and transparency for regulatory communications